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范思哲(中国)商业有限公司

行业:奢侈品服饰/皮具,奢侈品珠宝/腕表

规模:100-499人

地点:北京朝阳区三里屯路11号院三里屯太古里北区N2-35/36单元

我推职位热线

        4009-231-363

工作地址

南京德基广场

该公司其他职位

直营店销售顾问(Sales Associate)-Versace

薪资 面议

南京 | 统招初中或初中以上 | 普通话 | 经验不限

2243天前刷新
  • 绩效奖金
  • 午餐补助
  • 公司规模大
  • 五险一金
  • 岗位晋升
  • 技能培训
  • 节日礼物
  • 定期体检
  • 带薪年假
职位已结束

职位详情

工作地点: 南京 性别要求
学历要求: 初中或初中以上 语言要求: 普通话
职能要求: 店铺销售,资深店铺销售 年龄要求: 25-35岁
班次安排: 面议
行业要求: 全部
职位描述:

职位:销售助理,资深销售助理

店铺:南京德基店、南京德基男装店

岗位职责:

销售:

-达成个人销售目标并为店铺达标做出贡献。

-充分利用品牌和产品知识以支持销售。

-运用提问技巧来了解顾客的需求。

-应对顾客对货品的顾虑和异议。

-采取可行的行动计划,令所有品类的销售机会最大化。

 

顾客服务:

-始终如一的运用标准销售服务流程,确保我们的服务达到并超越顾客的期望。

-以专业的方式在店铺内或者通过电话处理顾客投诉。

-全面有效的跟进顾客相关事宜(顾客投诉及维修等。

 

顾客关系管理:

-通过向顾客介绍成为Versace忠实顾客后所享有的礼遇,来获取顾客的联络信息。

-有效的管理顾客信息,和顾客建立关系,并进行个性化的互动。

-主动运用各种方式和顾客维系长期的联系,使销售机会最大化。

-在店铺负责人的领导下,协助店内各类促销活动的开展。

 

运营:

-完成各项上级分配的运营工作(收货,转货,盘点,库存安排,报表等)。

-确保店铺的形象和货品陈列符合标准。

-参加公司或者店经理发起的会议,培训,陈列,促销,补货和团队建设等活动。

-遵守公司的各项政策和规程。

-遵守工作计划,包括工作时间和考勤。

Duties and responsibilities:

Sales Generation:

-Achieve individual objectives and contribute to the achievement of store objectives.

-tilize brand and product knowledge, to develop arguments in selling.

-Implement questioning skills to explore customer needs.

-Handle customer's concerns and objections towards products.

-Take possible actions to maximize the sales opportunity on all categories.

 

Customer Service:

-Implement the standard selling ceremony in a consistent manner, to ensure the service meets and exceeds the customer’s expectation.

-Handle customer complaints in store and over the phone in a professional manner.

-Thoroughly and effectively follow up customer incidents (Complaints repair etc.).

 

CRM:

-Capture customer data by introducing the benefit of being a Versace client.

-Manage customer data effectively to build relationships and personalize future client interactions.

-Proactively take possible actions to maintain a long term relationship with customer and maximize sales opportunity.

-Support the organization of In-store & Promotional events, as per Shop in Charge guidelines.

 

Operations:

-Complete assigned operational duties (Goods receiving, transferring, stock take, stock arrangement, reporting etc).

-Ensure the appearance of the store and products presented are up to standard.

-Participate in meeting and training, VM set up, sales event, merchandise replenishment, team building, initiated by the company or store manager.

-Comply with all company policies and procedures.

-Adhere to work schedule, inclusive of time and attendance.

公司简介

Versace is one of the world's most famous luxury fashion houses. It is proudly Italian and independently owned by the Versace family. It produces luxury goods under the Artistic Direction of Donatella Versace.

Welcome to visit our WEBSITE at http://www.versace.com and WEIBO at http://weibo.com/versacechina for more information.

Interested parties please apply online via our career website: careers.versace.com.

All information provided will be treated in strict confidence and used solely for recruitment purposes.

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